PhoneFlow

Managed front desk, Edmonton

PhoneFlow books the calls you can't answer.

Managed overflow and after-hours coverage for HVAC, plumbing, and electrical businesses, using the rules you approve.

Book a 15-minute owner demoTry Alex live
  • $199 refundable pilot
  • Your rules, approved first
  • Managed in Edmonton
Live now

Try Alex live. Hear the front desk answer.

Start a real call in your browser. Ask about a service job and hear how Alex handles the conversation.

Choose a call scenario

Try: My furnace is running, but the house is still cold.

Or call (825) 793-4560 from any phone

Same Alex, in your phone instead of your browser.

  1. Alex picks up
  2. Ask about your business
  3. Hear how it sounds

Live demo line. Up to 5 minutes.

The phone rings when your hands are full.

You stay focused on the job. PhoneFlow handles the busy, unanswered, and closed moments you choose.

The caller gets an answer.

Alex collects the details your shop approved and keeps the conversation useful.

The next step moves forward.

Book, message, transfer, or escalate using the workflow you set before launch.

An HVAC technician focused on a furnace service while a nearby phone receives a call

One call. One clear path forward.

Every conversation follows the rules your shop approved, with a defined fallback when the answer is uncertain.

  1. Answer

    A useful first response

    Alex picks up during the coverage windows you choose and uses only the business information you approved.

  2. Qualify

    The right job details

    Name, callback number, address, issue, urgency, and the trade-specific questions your team needs.

  3. Move forward

    One approved next step

    Book an approved slot, take a complete message, or follow the transfer and escalation path you set.

Built around the calls trades businesses actually get.

PhoneFlow starts with three trades so each workflow can be tested against real situations, not a generic script.

HVACNo heat after closingCapture the system issue, address, callback number, and approved after-hours next step.
PlumbingA leak while the crew is busyCollect where the water is coming from and follow the shop's booking or escalation rules.
ElectricalA breaker problem after hoursGather the facts without diagnosing, then book, message, or escalate as approved.

We manage the system. You run the business.

Discovery, call-flow design, testing, launch support, and ongoing tuning are handled for you.

See the pilot process

  1. Owner demo

    Fit check

    Review how calls are handled today, where coverage breaks down, and whether a pilot is appropriate.

  2. Days 1-2

    Build and test

    We configure services, coverage hours, booking rules, and the approved escalation process, then run test calls.

  3. Before launch

    Owner approval

    You review the call flow and test results before any agreed overflow or after-hours coverage is activated.

Your rules set the boundaries.

The service stays useful because uncertain situations have a clear, owner-approved path.

Approved rules

You decide which calls are booked, messaged, transferred, or escalated.

No technical advice

Alex collects information without diagnosing repairs or inventing pricing.

A defined fallback

Unclear requests become a complete message using the path you approved.

Not emergency services

PhoneFlow does not replace 911 or safety-critical professional judgment.

Simple pricing. Cancel monthly.

One pilot and one monthly plan. Scope and pricing are confirmed before activation.

Pilot

$199CAD

one-time, refundable for 7 days

Configure and test your call flow, then activate it during agreed coverage hours. Continue or request a refund under the published terms.

  • Owner demo and call-flow review
  • Trade-specific setup and test calls
  • Owner approval before activation
  • No automatic monthly conversion
Start pilot

Managed Plan

$449/mo CAD

for 1-5 truck shops

Managed overflow and after-hours coverage with ongoing human tuning.

  • Managed setup and custom call flow
  • Booking and escalation configuration
  • Pre-launch testing and owner approval
  • Up to 1,000 inbound minutes/mo
  • $0.30 CAD/min overage after the cap
  • Ongoing tuning and approved rule changes
  • Invoice by email, cancel monthly

Why $449? A human owns setup, testing, launch support, and ongoing tuning. You are paying for a managed call process, not software access.

Book a 15-minute owner demo

All prices in CAD before applicable taxes. Invoice by email. Monthly minutes reset each billing cycle and do not roll over. We confirm how transfers, test calls, nuisance calls, and any third-party fees are handled before activation.

Need a different call volume or workflow? We will confirm scope and pricing before activation.

Proof before promises.

There are no published customer case studies yet. See the test process, fallback checks, safety boundaries, and launch standard we can document today.

Review the proof process
Routine and after-hours scenarios
Booking, transfer, and escalation checks
Failure paths and unanswered contacts
Owner approval before activation

Hear what PhoneFlow would sound like for your business.

Review your current coverage, see the relevant demo, and find out whether a seven-day pilot makes sense.

Book a 15-minute owner demo

Questions owners ask before a pilot.

Clear boundaries now make the live system better later.

Read every answer

  • Yes. Alex identifies itself as an AI receptionist. The goal is clear, useful service, not pretending to be a person.